Re: i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

Hi,

Does your serial number have 24 digits starting with 1057?

Note: Please don't quote your number as this is a public forum

If your number is not like that it may be a redemption code. See if the following helps.

http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

If you need help in finding a serial number inside the box, please see here

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.

Good luck

Brian