Yeah i can totally understand that why bother answering when you don't get a simple thank you after helping them. I have replied to the people trying to help me and then get nothing back. I am getting used to this software and im only on the trail period but i want to be able to buy the Premiere Pro but if i need help and its not required either on here on the phone it puts me off. I have tried getting help elsewhere i.e twitter and im even offering money for help if thats what it takes these days for some help.
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