I understand that you are facing a difficult situation, have you tried to rename the opm.db file & relaunching the CC.
1. Navigate to Library/Application Support/Adobe/OOBE and rename it to OOBE.old
2. Enable root account:http://support.apple.com/kb/ht1528and log on to root
3. Disable any security software if installed on Mac
4.Delete opm.db file located at :MAC : ~/Library/Application Support/Adobe
(opm.db file is present in your user library.This library is hidden from MAC 10.7 onwards.
So in order to locate that,
- Click on Go at the top
- Select Go to folder
- type ~/library/
- This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it.
Incase you are not successful,please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.
opm.db file needs to be deleted in order to process further.
- http://forums.adobe.com/message/6121430
- http://forums.adobe.com/message/6285701
- http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Regards
Rajshree