This is a user to user forum but does get Adobe staff visiting. In any case, no one here is able to perform a refund for you. Here is a link for contacting Adobe Support for these matters:
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )