during installation acrobat does not recognize the serial number what I got...

In recent days I received the next URL ...

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I downloaded Acrobat X and then I started the installation process...

during installation acrobat program does not recognize the serial number what I got...

# de serie WIN:   1409-1007-9414-2330-5314-xxxx

Now I don't know what to do:

# de certificado:  930475         fecha emisión:  oct.27/2011         ID usuario:  21815634 

Nombre usuario:  Fund Educ Inf Carla Cristina   # de pedido:  135604232        ID implantac: 52588981

Descripción SKU:  Adobe Web Premium  CS5.5 5.5 MLP AOO License LAS (65117980); puntos 1.200; cant. 2

THANKS.