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Why is the image moving when I print on 300gsm card, but is fine on 160gsm paper?

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Hello,

 

I am printing a double sided invitation for a customer. I am not sure what it was originally set in as I have only been given the pdf up to now. The invite has a thin black line around the writing.

I am trying to put a proof together so they can see it on the colour they've chosen, when I cut it out (using their crop marks) on 160gsm everything lines up nicely, however, when I cut it out from 300gsm I end up cutting either the top or the bottom off as the image has moved. I am sure this is down to the weight of the card but how do I (or the customer) counteract this and what is the term for the issue? (If there is one)

 

Thanks

 

Louise


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