Hi Franck Payen,
Could you provide the following logs, so that we can debug this issue?
CoreSync log:
/Users/***/Library/Application Support/Adobe/CoreSync/CoreSync-*.log
ExchangePlugin log:
/Users/***/Library/Application Support/Adobe/Extension Manager CC/Log/ExManSync.log
ExMan Core Lib log:
/Users/***/Library/Application Support/Adobe/Extension Manager CC/Log/ExManCoreLibrary.log
Entitlement file:
/Library/Application Support/Adobe/Extension Manager CC/Configuration/Entitlement/*
ExMan Core Lib DB
/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/ExMan.db
Note:
- To enable ExchangePlugin and Core Lib debug log, you need to create a file named “ExManCoreLibLog.YES” under “/Users/***/Library/Application Support/Adobe/Extension Manager CC/Log/” and restart CC desktop app.
Thanks,
Huiyong