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24/7 chat always closed

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Over the last week I've repeatedly tried to get in contact with Adobe. Every time I try and ask a question on the 24/7 chat it says it's closed?

 

I've also tried phone support numerous times and waited 20+ minutes and I'm yet to get through to anyone.

 

I need to contact someone as I'm getting charged on my credit card on something I haven't purchased. I'd rather sort it out with Adobe than cancel the credit card.

 

Is there an email available?


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