I really really hope someone can help! I have a ticket filed with BC...no Chat seems to be available. I am freaking out!
When I originally became a BC partner I knew I could not make my partner site a real .com domain website until I had a paying account under me. That being the case I went ahead and registered, and paid for one. Dont ask me why I did it, but I goofed and built my partner site on the wrong account. I built it on the account that I had paid for.
I was able to move all files, web-aps, blog posts ect over to the correct partner account. I was even able to move and activate the domain on my partner account. The site is live and working just fine, but when I moved the domain it forced me to delete all of the email accounts I had created there. No big deal right? I had everyone download all emails, and then I went ahead and did it.
The issue is now it will not let me add the email addresses onto my partner site! I am getting the following error: Account details for this user can only be updated via the site where it was first created.
My entire agency's emails are now down, and I have several large clients that often email us on the weekends. I hate feeling helpless to be able to do anything but wait on adobe to get around to my ticket! We are all very panicked over here. Does anyone have a good work around?