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Just upgraded to the Cloud. Having a host of problems

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I think I'm having a problem with the Mercury Playback Engine.

Whenever I apply Magic Bullet Looks to a clip, the timeline locks up. Also, I was having problems rendering yesterday.

This morning, when I loaded PP, it told me I was only able to use MPE software. I rebooted the program and it loaded without that message, did things normally, until I added  MBL to a clip.

The entire program locks up. CC2014 is unusable......

I was having NO problems two days ago when using CS6 so it's hard to believe it could be a hardware problem.

Can someone direct me to an appropriate method of obtaining support?

Thanks, I appreciate any help you might have to offer.

Thanks.

 

Win Prof 7

Nvidia Quadro 4000

Intel i7  950 @ 3.07GHz

24 GB ram

64 bit


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