Quantcast
Channel: Adobe Community: Message List
Viewing all articles
Browse latest Browse all 93817

Re: Photoshop CC activate or continue trial

$
0
0

Hi John

 

thanks for the info, if i open help in either Photoshop or Lightroom I can see that under manage my account it shows Sign Out and then in brackets my registered email address, so I am signed in but after about 10 seconds I then get the pop up window "see what's new in Photoshop" (Get similar pop up in Lightroom) with 2 options License this software or continue trial.

When installing the programs i never saw anything about activating the software. if i click continue trial the programs seem to work ok if i click license this software i then get "Sign In Required" with we will sign you in as Adobe ID with my registered email address., if i click sign in it then asks me for a serial number.

Am i being thick, not unusual or is there something wrong. If i look on my CC account i can see that the photography package payment has been made for this month.

If i click the Creative Cloud icon on my desktop, i can see under activity stream when i installed Photoshop, Lightroom and Bridge, if i click apps i can see that Photoshop CC (2014), Lightroom and Bridge are shown as installed and upto date i can't see anything about activate.

I have logged out of my account, restarted and logged back in to my Cloud account but still same issue.

 

 

Many thanks for taking time to read and help

 

Regards

Aquatarkus


Viewing all articles
Browse latest Browse all 93817

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>